Privacy Policy

Unlocked Books (also referred to as ULB or unlockedbooks.com in this Privacy Policy), recognises the importance of protecting the privacy of personally identifiable information collected about writers, readers and customers that visit our website. For the purposes of this Privacy Statement, the word customers includes visitors to our web sites, subscribers to and users of our services, purchasers of our products and advertising customers.

 

PERSONAL INFORMATION

We collect personal information when we provide our services to you. Generally we will tell you why we are collecting information when we collect it and how we plan to use it or these things will be obvious when we collect the information. For example, we require authors and readers to register by using a bona fide email address or Facebook registration.

 

USE OF INFORMATION

We usually collect personal information such as your name, address, telephone number, email address and in some instances, your financial details. This will occur, for instance, in the event that you may wish to purchase product, or as an author you may be entitled to payments. When you are online, we collect information regarding the pages within our network which you visit and what you click on. As a general rule we do not collect sensitive information. However, if we do, it will usually be for the purposes of providing our goods or services and if the law requires us to, we will seek your consent to collect it.

We use your information to provide our services (which may include the display of personalised content and advertising) to you, to fulfil administrative functions associated with these services, for example billing, to enter into contracts with you or third parties and for marketing and client relationship purposes. Where your personal information is contained within an advertisement which we publish for you, we may also use your information for publication of that same advertisement in other media, in accordance with the terms and conditions of the initial publication. We may share your information with other companies or businesses which are related to ULB. We or they may also use your personally identifiable information to assist us in improving our products and services and any of us might be in touch to let you know about goods, services, or promotions which may interest you.

 

USE BY THIRD PARTIES

ULB may disclose your information to its service providers and contractors from time to time to help us to provide and market our goods and services to you. We may also share your information with third parties who provide prizes for competitions or reader offers. If we do this we generally require these parties to protect your information in the same way we do.

 

USE OF AGGREGATE DATA

We may collect and use certain non-personal information (e.g., the identity of your Internet browser, the type of operating system you use, your IP address and the domain name of your Internet service provider) to optimise our goods and services (which may include the display of personalised content and advertising) including our Web pages for your computer.

ULB may use personally identifiable information in aggregate form to improve our goods and services including our Web sites and make them more responsive to the needs of our customers. This statistical compilation and analysis of information may also be used by ULB or provided to others as a summary report for marketing, advertising or research purposes.

 

SECURITY

ULB strives to ensure the security, integrity and privacy of personally identifiable information of our customers. We use a variety of physical and electronic security measures including restricting physical access to our offices and firewalls and secure databases to keep personal information secure from misuse, loss or unauthorised use or disclosure.

Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

 

ACCESS TO PERSONAL INFORMATION

You have a right to access most personal information we hold about you and if we deny access in some circumstances we will tell you why.

To request access, please contact our privacy officer via info@unlockedbooks.com

 

PUBLIC INFORMATION

Any information posted on bulletin boards and/or communicated in chat areas becomes public information. While ULB strives to protect and respect your privacy, we cannot guarantee the security of any information you disclose on our comments section, in a chat room, or bulletin board, or any such platform of shared conversation or discourse.

 

COOKIES

Cookies are data that a Web site transfers to an individual’s hard drive for record-keeping purposes. Cookies can facilitate a user’s ongoing access to and use of a site. They allow us to track usage patterns and to compile data that can help us improve our content and target advertising. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to provide you with features such as merchandise transactions or registered services.

 

ONLINE LINKS TO THIRD PARTY AND CO-BRANDED SITES

ULB may establish relationships with business partners that allow visitors to our Internet sites to link directly to sites operated by these partners. Some of these sites may be “co-branded” with our logo; however, these sites may not be operated or maintained by or on our behalf. These sites may collect personal information from you that may be shared with us. This Privacy Statement will apply to any personal information we obtain in this manner.

ULB is not responsible for the content or practices of Web sites operated by third parties that are linked to our sites. These links are meant for the user’s convenience only. Links to third party sites do not constitute sponsorship, endorsement or approval by ULB of the content, policies or practices of those third party sites. Once you have left our site via such a link, you should check the applicable privacy policy of the third party site.

 

WHAT ELSE YOU SHOULD KNOW ABOUT PRIVACY ON THE INTERNET

Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. You as an individual are responsible for the security of and access to your own computer.

Whenever you voluntarily disclose personal information over the Internet, this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your username and passwords and any account information. Please be careful and responsible whenever you are using the Internet.

 

FOR FURTHER INFORMATION

Please contact our privacy officer to ask for access to your information or if you have a complaint concerning your information privacy or if you would like more information about our approach to privacy.